Shop policies & FAQs

Returns and exchanges

I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 15 days of delivery

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange

We put the utmost pride in every item we create!
If you are not satisfied with your purchase please contact us within 7 days of purchase.How to Return an Item
When returning your item, it must be in its original unused condition, unless there is a manufacturer defect. Please submit a request through our contact page.Damaged Items
All damaged items will be replaced at no charge. Please supply us with photos of the damaged item and we will ship you out a new item within 5-7 days. Submit a request through our contact page to report a damaged item.Lost or Stolen Items
Any lost or stolen item will be replace at no charge. Submit a request through our contact page to claim a lost or stolen item.Return Exceptions
Some items can not be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Shipping

Buttons are shipped in different ways, they are shipped in a bubble mailer.
We ship via USPS both domestic and internationally.

We ship via USPS within 3-5 business days after payment. Most orders in the US arrive within 7-10 business days. If you have not received your item within 10 business days please contact us!

Please allow 6-8 weeks for international delivery. We are unable to put tracking on international orders, so we kindly ask that you to send us a quick convo if and when you receive your order.

Please contact us regarding lost or damaged items prior to leaving feedback for a resolution.

If you ordered multiple items, we may ship your order in multiple packages to speed up delivery or avoid delays. This is done as a courtesy and will not affect your shipping charges.

Expedited shipping is available at an additional charge. (varies based on weight & where the item will be shipped)

Additional policies and FAQs

If your order is lost in the mail or arrives damaged, please don’t hesitate to contact us.

FAQs

What if my purchase doesn't arrive within the hour?

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Can I get my order expedited?

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Is Buying On-Line Safe?

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What if my purchase doesn't arrive within the hour?

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What if my items are damaged or defective?

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